Due to fluctuations in seasonal availability & supply of flowers, we cannot guarantee the exact colour or varieties shown within our product images.

The delivery of flower bouquets is available every Wednesday, Thursday, Friday & Saturday (excluding Public Holidays). We're currently delivering within a 15KM radius of Broadmeadow, Newcastle. Add in your address at checkout to see where you fall within our currently available delivery zones. Please note that we do not currently offer delivery to hopsitals.

We cannot guarantee a specific time of delivery on your chosen day, however, if you require a specific time for any reason - please add a note during checkout or reach out on our contact form & we'll do our best to accomodate. 

Because our products are perishable, we are unable to offer returns or refunds for floral bouquets. If you encounter any quality-related problems or have concerns about any of our products or services, please get in touch with us within 24 hours of receiving your order, with details of the issue(s) and any supporting evidence. We will make every effort to resolve & address the issue(s).